Aurora AU1235XA User Manual download pdf (Page 6)

10 ENGLISH 11ENGLISH

If you have any questions in regards to the operation of this shredder or in need of a spare part, please

contact our service center at:

Aurora Corp. of America

Telephone: 1-800-327-8508(U.S.A.only)or1-310-793-5650(International)

Business hours: Monday to Friday 8:00 am - 5:00 pm PST (Pacific Standard Time)

Email: [email protected]

Or for more information, please visit our website at http://www.auroracorp.com

Aurora warrants the cutting cylinders of the machine against defects of workmanship and material for a

period of 5years from the original purchase date to the original consumer. Aurora warrants all other

parts of the machine against defects of workmanship and material for a period of 1year from the

original purchase date to the original consumer.

Should there be a defect or malfunction of this product, Aurora will repair or replace the product free

of charge. Customer is responsible for all shipping charges to return the defective product to Aurora. A

copyoftheproofofpurchaseshowingoriginalpurchasedateisrequired. This warranty

is void if the product has been subject to damage, unreasonable use, improper service, or other causes

not arising from defects in original material or workmanship. This warranty is void if factory seal is bro-

ken or removed from the product. This warranty does not include adjustments, parts or repairs required

by circumstances beyond the control of Aurora.

There are no expressed warranties other than those stated herein.

Any expressed or implied warranties, including but not limited to merchantability and fitness for a par-

ticular purpose are limited to the above warranty period. Aurora shall not be liable for any incidental

or consequential cost, expenses or damages resulting from any failure defect or malfunction of this

product.

Some states do not allow the exclusion of limitations of implied warranties or consequential damages,

therefore, the above limitations may not apply to you.

This warranty grants you specific legal rights, and you may also have other rights that vary from state to state.

Beforereturninganyproduct,pleasecallourServiceCenterforspecificreturninstructions.

AuroraCorp.ofAmerica:1-800-327-8508USAONLY

310-793-5650INTERNATIONAL•[email protected]

TROUBLESHOOTING

Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), directly in

the center of the feed slot, while applying force to help push the jammed paper through. This will usu-

ally clear any paper blockage.

 Howtoclearapaperjamintheshredder.

1) Switch the shredder over into Reverse (REV) mode. While in Reverse, the shredder will back up and

loosen the jammed paper. If required, you may need to tug and remove several sheets to effectively

clear the machine. When jammed paper is loosened or removed, switch back to the Auto-On mode

to continue shredding. Repeat steps if needed.

2) With stubborn situations where the reverse function does not help, you may loosen the jammed

paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil into the

feed slot where the paper is jammed. Let it soak for about 30 minutes to completely saturate. Return

the shredder back to Auto-Onmode. Ifrequired,anindexcardorarigidsheetof

cardstock(oldgreetingcardorfoldedfilefolder)canbefedintotheshredderto

helppushthejammedpaperthrough.

 Theshredderisconstantlyrunningwhilein“Auto(On)”mode.

1) It is possible that the activation sensor, which starts the shredder, has become blocked with paper.

Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), directly

in the center of the feed slot, while applying force to help push the jammed paper through. This will

usually clear any paper blocking the activation sensor and feed entry.

2) The activation sensor is being triggered by dust, debris, or oil. A cotton swab may be

used to clean the sensor. DO NOT USE CANNED AIR. The activation sensor of the shredder is

located around the center of the feed entry.

SERVICECENTER

LIMITEDPRODUCTWARRANTY

Powerswitchinautoposition

Usethickpaperstockorgreetingcard

topushthejamthrough

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Aurora AU1235XA User Manual Page 6

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